The Booked Jobs Engine™

Effective Date: January 17th, 2026

This Statement of Work (“SOW”) is entered into between The Booked Jobs Engine™ (“Service Provider”) and the client identified at checkout or in the applicable agreement (“Client”).

This SOW is governed by and incorporated into the Terms of Service, Privacy Policy, and SMS & Call Consent Language (collectively, the “Agreement”). In the event of a conflict, the order of precedence is: Terms of Service → Master Services Agreement (if applicable) →

this SOW.

1. SERVICES INCLUDED

Service Provider will deploy an automated lead response and booking system that includes

exactly the following:

1. Missed-call text-back automation

2. AI-assisted phone answering (after-hours unless upgraded in writing)

3. Instant SMS and email lead follow-up

4. Online booking calendar integration

5. Pipeline and job tracking

6. Lead reactivation campaign

Anything not expressly listed above is not included. No implied services. No assumptions.

2. SERVICE EXCLUSIONS

The Services do not include:

● Sales closing or live call handling by Service Provider staff

● Custom CRM development or bespoke workflows

● Website design, hosting, or maintenance

● Advertising spend or ad management (unless separately contracted)

● Manual outreach, dialing, or lead follow-up

Customization beyond the standard system requires a separate written agreement.

3. ONBOARDING & GO-LIVE

Onboarding requires:

● Payment completion

● Intake form submission

● Calendar and phone number connection

Go-live typically occurs within approximately 48 business hours after onboarding

requirements are completed. Timelines are estimates and not guaranteed.

Delays caused by Client, including incomplete information or delayed access, do not pause

billing and may impact system performance.

4. CLIENT DEPENDENCIES & RESPONSIBILITIES

Client is solely responsible for:

● Providing accurate and complete information

● Maintaining calendar availability and phone coverage

● Responding to booked leads in a timely manner

● Ensuring legal compliance for all communications

System performance depends on Client execution. If the system books appointments and Client

fails to respond or close, responsibility rests entirely with Client.

5. FEES

Fees are based on the selected offer at checkout and may vary by promotion or plan.

Typical Core Offer:

● One-time setup fee (non-refundable)

● Monthly subscription fee (billed in advance)

All fees are governed by the Terms of Service. Upsells or additional services are billed

separately if added in writing.

6. TERM & CANCELLATION

● Month-to-month after setup

● Client may cancel with at least seven (7) days’ notice prior to the next billing cycle

● No partial refunds

● Setup fees are never refundable

Cancellation terms are governed by the Terms of Service.

7. FAIR USE & PLATFORM PROTECTION

Services are subject to reasonable and fair use. Excessive usage that risks carrier compliance,

platform integrity, or third-party service restrictions may result in throttling, additional fees,

suspension, or termination in accordance with the Terms of Service.

8. COMMUNICATIONS, DATA & RECORDINGS

Client acknowledges that calls, messages, and interactions may be recorded, logged,

transcribed, or analyzed for quality assurance, reporting, automation, and system functionality

purposes, as described in the Terms of Service and Privacy Policy.

Client is responsible for ensuring all required consents have been obtained.

9. PERFORMANCE DISCLAIMER

Service Provider does not guarantee:

● Call volume

● Appointment volume

● Booking rates

● Sales

●Revenue

System performance does not guarantee business outcomes.

10. SUSPENSION OF SERVICES

Service Provider reserves the right to suspend or terminate Services in accordance with the

Terms of Service, including for non-payment, misuse, excessive carrier violations, or compliance

risk.

11. CLIENT ACKNOWLEDGMENT

By signing this SOW or completing payment, Client acknowledges and agrees that:

● The scope of services is clearly defined

● No guarantees or refunds are provided

● Client responsibilities and compliance obligations are understood

● This SOW is governed by the Agreement

12. SURVIVAL

Sections relating to fees, compliance obligations, intellectual property, limitation of liability, and

disclaimers survive termination of this SOW.